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August 1, 2026

This release brings stability improvements, new public APIs and more!

Change log​

New functionality​

  1. We've added a public API to programmatically update campaign records. Learn more about it in the developer documentation.

Improvements and adjustments​

  1. Fixed an issue where the customer public API import job could time out under specific circumstances.
  2. Fixed an issue causing agents to see an erroneous disconnected message.
  3. Further resilience improvements for voice services.
  4. The speech-to-text transcript is displayed for custom voice conversational bots as well.
  5. Fixed an issue where customer record custom fields and email addresses were not merged when using the customer merge feature.
  6. Fixed an issue where in rare occasions, rescheduled records were not dialed at the right time for predictive campaigns.
  7. Fixed an issue where scripting would not allow dates beyond a specific date in the agent application.
  8. Fixed an issue where tooltips were displayed twice in the directory.
  9. We've made several improvements related to interruptions for Soniox STT, and updated to the latest API.