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March 14, 2026

This release introduces new capabilities for conversational bots and improves reliability and clarity in conversation handling.

Change log​

New functionality​

  1. Added support for proactive exit, allowing the bot to send a final message and automatically end the conversation without waiting for user input.
  2. Added configurable data collection for conversational bots, enabling admins to define variables, prompts, and validation rules for user input within workflows.

Improvements and adjustments​

  1. Fixed an issue where conversation end reasons were unclear or missing.
  2. Fixed an issue where the AI “Expand” feature altered the original meaning and speaker perspective, ensuring rewritten text preserves intent, tone, and agent voice.