January 24, 2026

This release introduces new workflow controls, improved portal usability, and multiple stability fixes across voice, email, and campaign features.

Change log

New functionality

1. Added a maximum conversation duration setting per voice workflow, with an automatic audio message played before the limit is reached.
2. Added Soniox as a speech-to-text (STT) provider for live translation.
3. Added always-visible search and expand/collapse controls in the portal.
4. Added assigned workflow visibility on the channel section, with search by workflow name.

Improvements and adjustments

1. Fixed an issue where transcripts were intermittently generated in English instead of the configured default language.
2. Fixed an issue where the conversation summary sometimes failed to generate after the conversation ended.
3. Fixed an issue where a campaign call could be initiated while an outbound call was already in progress.
4. Fixed an issue where the conversation summary button was displayed for translated calls.
5. Fixed an issue where forwarded emails on IMAP channels were sent without attachments.
6. Fixed an issue where agent replies were not visible after an email conversation was transferred to another channel.
7. Fixed an issue where voice conversational bot flows could get stuck at the welcome message.
8. Fixed an issue where campaign calls displayed incorrect call status information.
9. Fixed an issue where workflow variable names containing hyphens could not be used in custom outbound SIP headers.