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November 8, 2025

This release includes several important fixes and stability improvements across reporting, workflows, video chat, and conversational bot functionalities.

Change log​

  • RESOLVED Fixed an issue where long completion codes were cut off in the Historical Reports - Tasks section.
  • RESOLVED Fixed an issue where the Clone button for voice workflows was disabled even when all mandatory fields were correctly filled in.
  • RESOLVED Fixed an issue where successfully handled callbacks were incorrectly shown as Abandoned in reports instead of Accepted or Completed.
  • RESOLVED Fixed an issue where screen sharing during video chats could appear black or frozen in fullscreen mode for customers.
  • RESOLVED Fixed an issue where the conversational bot did not wait for a user response after a Send Message node and replied immediately.