November 9, 2024

This release brings stability improvements and the option to delete business units.

Change log

• NEW We've added the option to delete business units. When deleting a business unit, all entities are de-associated, with the exception of customer records and campaign records, which are deleted.
• NEW Added audit log entries for changes to the Config Menu > Agents tab.
• UPDATED We update email related services to newer technologies to improve overall stability of emails.
• RESOLVED Fixed an issue where email conversation were flagged as "Connected" when an agent was forcibly logged out while having the task (due to network issue, closing the tab, etc)