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July 13, 2024

This release brings bugfixes and improvements

Change log​

  • RESOLVED Resolved a configuration issue where if scripting was not set for a tenant, agent invitation could fail.
  • RESOLVED Resolved an issue where in rare cases hidden or anonymous phone numbers could request a callback.
  • RESOLVED Resolved an issue whre spaces were not eliminated automatically for copy pasted numbers during transfers.
  • RESOLVED Resolved an issue where the translate button was displayed in the chat even if the feature was not available.
  • NEW Added a new KPI to the wallboard feed. Abandoned Today KPI.
  • NEW Scripting is now turned on for all users when the feature is enabled for a tenant removing the need to manually enable it for each user.