June 15, 2024

This release brings performance improvements across various services.

Change Log

• RESOLVED Website Visitors Performance Issue: Resolved a performance issue caused by the Website Visitors feature that resulted in slow loading times for the agent performance dashboard.
• RESOLVED Webchat Widget Stability Issue: Fixed a stability issue with the webchat widget caused by connectivity problems to the configuration storage.
• UPDATED WhatsApp Location Messages: WhatsApp location messages now include a Google Maps URL, allowing agents to view the sent location with one click.
• NEW Programmatic Webchat Widget Opening: Added the option to programmatically open the webchat widget, enabling third-party integrators to provide a richer experience for their users.