March 25, 2023
The 5th release of the year brings further scripting improvements, a new Blacklisting feature and other improvements to the system stability.
Scripting features
- Added the option to prefill scripting data from last customer session.
- Added the option to use Buzzeasy customer data in scripting.
- Added the option to use custom Buzzeasy workflow variables in scripting.
Blacklisting customers
- Added the option to create Blacklist rules for customer records. These rules allow users to partially or fully ban customers from reaching out to their channels.
Other improvements
- Use channel number toggle in the portal now sends the channel number in the PAI header instead of FROM.
- Performance improvements for Workflows.
- Fixed various system errors caught by our logging & alerting system.
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